Not resolved

Similar to the other complaints listed here, I was shopping at Miracle Mile in Las Vegas. A man at the Versha Paris booth offered to do my hair for free with a straightening product which, "does not use heat" to style your hair. I was also told things like, "This will not damage your hair," and "It works using a light steam," and "The curl will hold for 3 days because it is styled by steam." etc. All claims absolutely untrue. It uses high heat, up to 460 degrees, DOES NOT use steam, but is a normal ceramic/tourmaline plated straightener.

I was sceptical at first so I looked the product up on Amazon.com after being encouraged by the rep to do so while he was using it on my hair. It was listed there for $349.00. The rep was trying to sell it to me for $175.00. Unfortunately, what I didn't realize at the time is that this was listed by an independent seller, Versha Paris. I believe that what they do is list one of each product on Amazon to confuse potential buyers who go there trusting that they will get accurate pricing comparisons, so that it looks like others are selling this product for a lot more than you can get it from the rep. That's what hooked me, I thought I was getting a fantastic deal on a really expensive product.

My hair looked great when he was done and I ended up purchasing the "steam heat" "non-damaging" straightener from the rep for $135. The following morning I woke up and used it and realized that it was a normal high heat product, fully damaging to my hair. My hair is already very damaged and the reason this product appealed to me so much was because he said it did not use heat and it would not damage.

I called the company immediately and a very unconcerned rep answered and told me that they do not give refunds would be given for any reason, even though the rep at the time told me I could return it if I didn't like it. The rep on the phone would not even hear my complaint and kept interrupting that they would not refund my money.

Now I'm stuck with something similar to what I could have purchased at Target for $30.

Reason of review: Not as described.

Monetary Loss: $135.

Preferred solution: Full refund.

  • Versha Paris
Company wrote 0 private or public responses to the review from Oct 28, 2014.
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I bought mine at the OC fair and it doesn't even heat up! Now I am getting the run around trying to get a refund!


only wish I had seen this before I fell for the same thing!!!!!!!!!!

Amenia, New York, United States #1290729

Same thing happened to me :-( Only I paid more


They ripped me off 2


Your the *** for buying it so slap yourself honey got to target if you were so concerned about money.


Sorry.. I bought mine at the same place I got the flat iron, straightener brush, hair mask, shampoo and conditioner.

All for $300 good deal and works great!


Same thing happened to me


They told me the same thing and I fell for it. Definitely a lesson learned

Perth, Western Australia, Australia #1003025

I am sorry you had this happen to you and like you I was sceptical about the product but liked what he was saying. I have since been researching the product, that is how I found your review, I was going to purchase it direct from the company as I have been scammed by wrong pricing before by other sales people.

Florence, South Carolina, United States #993273

Exact same thing happened to me at the same place last year. They sold me mine for $220 plus a holder and "repairing" serum "which doesn't do anything, but make my hair greasy looking) so disappointed.

Would've been better off in the casino gambling. If I lost, at least my drinks would've been free.

Knoxville, Tennessee, United States #948639

Me too!!! I'm gullible

Clark County, Nevada, United States #929255

I just bought the exact same flat iron at the exact same place. Went back to my hotel and it works great!

I'm not as much of a pro at making curls yet but I really like mine. Sorry you had problems!

to Blonde #1009614

I agree I but one a couple days ago and it work great and I have thick long hair.

to Anonymous #1049572

I got one there for me and my sister. I like mine.

I got shampoo, conditioner, holder with my flat iron all for $130.00 I then purchased the hair paste for $39.00, got the second flat iron for $100. All this last week in Las Vegas.

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