My friend and I had placed an order on the exact same day for a Diva flat iron but I had made the order first hours before she did. Hers shipped out first before mines and I called to ask what the status was.
The male rep was very rude and mean. He explained that it depended on the invoice number and was feeding me a lot of BS. I was furious to the point where I asked to cancel my order. He sounded more than glad to have done it.
I would think a business like this would talk me not to cancel but I guess they did not want my business after all.
DO NOT give them yours. It is a waste of time.
Review about: Ginalli Milano Flat Iron.